Website is owned and managed by PLAYROOM Company - a private owned business with its headquarters located in Warsaw, Poland.

Terms & Conditions

I. PLAYROOM Wholesale Company has been operating within the European Union and was registered with the following details:

PLAYROOM Marcin Fröhlich ul. Prosta 2/14, 00-850 Warszawa (Poland) || VAT Reg. No.: PL6422452673  || Company registration number: 529835 for Warszawa - Praga Płn. District

II. Payment details for brank transfers (in EURO):

Beneficiary:  PLAYROOM
Account no.: PL13 1140 2004 0000 3912 0042 6874 

III. Starter discount is 30%. Discounts do not reffer to promoted products.

- Customer with a purchase history -

Customers are granted discounts based on a past quarter turnover (net). If a customer does not reach a required level in a current quarter of a year, a discount will stay for the next quarter. If this repeats, a discount will be estimated based on the highest quarterly turnover.

- Customers without a purchase history -

Discount can be granted upon a declared quarter turnover (net) under the condition that a very first order must be placed at minimum 1/2 of a declared turnover. A discount level will be evaluated after first 3 months of co-operation. 

IV. Orders are dispatched after the whole payment is made. Orders are delivered within 3-7 working days depending on a carrier/shipper.

V. Legal issues:


We're a company trading goods that are legal in Poland. Law varies from one country to another. You as a consumer must adhere to and be aware of the laws and regulations of your own country. Under no circumstance will PLAYROOM be responsible for sales and delivery of forbidden goods to the customer’s country. The European Union Directive 2000/31/CE applies.

When we ship goods outside the European Union, the parcel passes through customs in the destination country. PLAYROOOM ensures correct exporting but has no link with your national customs procedures. All costs involved (import tax, local duties, VAT) is to be paid by the customer. When PLAYROOM cannot deliver a out-of-inventory product within 30 days, the customer can cancel the order if an alternate delivery date has not been arranged.


If you have a complaint about our products and / or services please let us know, preferably in writing by sending an e-mail to . We will swiftly process your complaint and find a resolution. Maximum of 14 days period applies.


By accepting the terms and conditions the customer agrees to be included in our mailing list which is used for promotional purposes. All promotional items sent to your e-mail address have an ‘unsubscribe’ option.


The trade name, brand name and logo PLAYROOM are copyrighted word / device marks. All content of this website is property of PLAYROOM and / or its suppliers. Any use of this content is prohibited without written permission from PLAYROOM.


In any cases not being above mentioned the Polish law applies.


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